Key Responsibilities

• Establish a relationship of trust and respect with clients
• Facilitate intake during move-ins and move-out processes with clients
• Check inventory on a regular basis to ensure the home is stocked with all essential items, including perishable and non-perishable food items, supplies, toiletries, and other necessities of the residents and functioning of the home.
• Ensure each bedroom is prepared for incoming clients, ensuring fridge and cupboard space is available.
• Resolve any issues related to the home or clients as they arise.
• Ensure the safety and well-being of all residents, employees and volunteers at the home.
• Supervise all individuals entering and leaving the transitional home.
• Uphold confidentiality of the home.
• Ensures compliance with all health and safety policies and procedures.
• Performs other duties as assigned by Sakeenah Canada, such as coordinating and collecting donations, purchasing groceries and essential items for the home, conducting room checks, and ensuring regular fire and safety checks.
• Keep up-to-date with knowledge of programs, resources, and referral services, and provide support to clients and caseworkers in accessing community services, resources, and information.
• Conduct group house meetings and one-on-one meetings (if necessary) with all residents of the transitional home on a weekly basis.
• Organize in-house programming schedule, including planning and organizing workshops for residents, finding facilitators, and creating programming outlines.
• Conduct outreach to other organizations for collaborative events, partnerships, referrals, and donations.
• Attend and actively participate in fundraising and community events, including organizing/hosting events and supporting the community development team.
• Represent the Regina home within the community, fostering positive relationships and partnerships.
• Attend staff meetings and training sessions regularly.
• Collaborate with other teams at Sakeenah Canada, fostering cross-departmental cooperation.
• Schedule volunteers for their respective shifts at the home.

Qualifications

• University and/or college education in a related field (Gender and Women’s Studies, Sociology, Social Justice, Assaulted Women and Children’s Programs, Social Work is an asset)
• Commitment to women and children’s issues working within an anti-racism and Islamic framework
• Experience working with women and children in areas of poverty, violence, trauma, and homelessness
• Clean police background check required
• Fluency in written and spoken English is necessary, with proficiency in additional languages considered an asset
• A G2 license and access to a vehicle are required
• Ability to move, build, and organize furniture, and do moderate lifting.
• Ability to fix minor issues around the home or have resources to call for assistance (e.g., leaks, electrical issues, etc.).
• Non-judgmental outlook and a willingness to work with different types of people
• Excellent observation and listening skills
• Patience, tolerance, and sensitivity
• Ability to mediate conflict
• Organizational and time management skills
• Effective communication skills
• Dedication to team building
• Ability to manage conflicting priorities simultaneously with the ability to prioritize
• ASL proficiency is an asset

Key Responsibilities

• Program, Team and Case Management: 
  • Supervise a national team of counsellors, including case assignment and progress tracking.
  • Develop and implement intake and case management processes.
  • Use project management tools (e.g., Asana, Google Drive) to maintain updated records, assign, and track cases for internal and external team members based on expertise and availability.
  • Lead weekly team meetings and ensure strong communication and collaboration.
  • Conduct performance reviews and identify training opportunities.
  • Streamline processes related to client intake, case management, documentation, and internal communication to improve efficiency.
• Client Oversight:
  • Oversee intake, triage, and match clients with appropriate counsellors
  • Review treatment plans and client progress reports
  • Ensure ethical, timely, and culturally appropriate support to clients
  • Troubleshoot urgent cases and support counsellors with challenging client needs
• Therapist Coordination and External Partnerships 
  • Coordinate with contracted external therapists who support complex in-home mental health cases.
  • Ensure cases referred to external therapists are appropriate, high-risk, and adequately supported.
  • Monitor quality of service and integration with internal programming.
  • Identify and build relationships with external organizations, clinics, and practitioners for referrals and partnerships.
  • Represent Sakeenah Canada in relevant networks and meetings to expand the program’s reach.
• Student Placement, Training, Onboarding and Professional Development 
  • Facilitate student placement opportunities and liaise with academic institutions.
  • Ensure students and new counsellors receive onboarding and adhere to Sakeenah’s client service standards.
  • Assist in sourcing and identifying relevant training opportunities for the Mental Health Program team to support their professional growth.
  • Promote and facilitate ongoing training and professional development.
  • Encourage and support counsellors in pursuing additional certifications or specializations.
• Program Development, Workshops and Evaluation 
  • Identify gaps and growth opportunities in the mental health program.
  • Design and lead workshops and group sessions as part of community outreach.
  • Collect and analyze program data to ensure outcomes and accountability.
  • Help develop and grow the mental health program by incorporating new strategies and resources.
• Administrative, Compliance, and Quality Assurance: 
  • Maintain accurate, confidential records of client sessions and program data.
  • Ensure compliance with all applicable regulations, policies, and procedures.
  • Manage scheduling, time-off requests, and resource allocation for the Mental Health team.
  • Submit timely program updates and reports to the Director of Programs.
  • Implement and monitor quality assurance procedures to ensure high standards of care.
  • Conduct audits and assessments of practices and outcomes.
  • Collect and analyze feedback from clients and staff to continuously improve services.
• Collaboration with Director of Programs:
  • Provide a weekly summary and overview of the therapy team’s activities, progress, and any notable developments.
  • Inform the Director of Programs immediately about any significant issues, concerns, or emergencies that arise within the Mental Health team or client cases.
  • Collaborate with the Director of Programs to address systemic issues and implement improvements based on feedback and observations.

Qualifications

• Advanced degree in psychology, counseling, social work, or a related field. University and/or college education in Gender and Women’s Studies, Sociology, Social Justice, Assaulted Women and Children’s Programs, or similar fields is an asset.
• Experience in Counselling with a proven track record of supervising or managing a team.
• Experience working with women and children in areas of poverty, violence, trauma, and homelessness is preferred.
• Strong leadership, communication, and interpersonal skills.
• Strong commitment to women and children’s issues, working within an anti-racism and Islamic framework, and dedication to excellence in therapy services.
• Ability to provide constructive feedback, resolve conflicts, and mediate disputes.
• Strong organizational and time-management skills.
• Proficiency in project management tools like Asana for case assignment and tracking.
• Ability to balance management duties with providing counselling and supervision.
• Effective observation, listening skills, and a non-judgmental outlook.
• Patience, tolerance, and sensitivity to diverse needs.
• Ability to handle sensitive issues with discretion and work under pressure.
• Dedication to team building and professional growth.
• Relevant certifications and licenses as required by Sakeenah Canada. 
• A clean police background check is required. 
• A G2 license and access to a vehicle are required.
• Fluency in written and spoken English is necessary; proficiency in additional languages is considered an asset.
• ASL proficiency is an asset.

Strategic Financial Planning and Oversight

• Develop and manage annual operating budgets, quarterly financial forecasts and long-term financial plans in consultation with the leadership team
• Regularly monitor and track actual cash flow against budgets/forecasts
• Complete month-end and year-end variance reviews and analysis
• Prepare and present financial results packages for the finance subcommittee and board meetings
• Sit on the finance subcommittee and provide strategic financial insights

Day-to-Day Financial Operations

• Manage and track all expenses and reimbursements for staff, including credit card reconciliations
  Process all financial transactions, ensuring timely and accurate payments and receipts of funds
  Ensure timely payments to third-party vendors
  Process bank deposits and electronic fund transfers
  Assist staff with any finance-related queries
  Supply relevant data for weekly, monthly and quarterly financial review and reconciliation meetings

Compliance, Risk Management and Internal Controls

• Ensure compliance with relevant accounting standards (ASNPO), regulatory requirements with GAAP and CRA, and internal policies and procedures
• Oversee and ensure organizational compliance with all relevant regulatory frameworks, including CRA regulations for charities
• Maintain and improve internal controls to mitigate financial risks and safeguard the organization
• Proactively monitor and implement changes in financial and charity compliance regulations, and implement required updates
• Lead the planning and execution of audits and ensure the timely submission of statutory filings
• Prepare annual return in a timely manner

Systems, Processes and Continuous Improvement

• Work with the COO in fostering a culture of continuous improvement to enhance financial operations
• Collaborate with the COO to spearhead finance system upgrades and implementations to align with best practices and organizational needs
• Balance ad hoc requests and shifting priorities as they arise
• Perform other duties as required

Payroll, Fund and Donor Accounting

• Oversee the payroll function of the organization, including CRA remittance, T4 forms, etc in conjunction with Human Resources
• Work with the community development team to ensure that funds are correctly tracked and allocated
• Complete fund accounting and allocations as needed
• Balance ad hoc requests and demands, requiring the ability to quickly shift focus and optimally prioritize as necessary

Qualifications

• A CPA designation or working towards it ( strongly preferred)
• Bachelor's degree in Finance, Accounting, and/or Business/Commerce
• 3+ years of business experience in financial reporting, controllership, budgeting, and forecasting
• Solid understanding of Zakat principles and how to apply them in financial oversight
• Proficient in Excel, Google Workspace, Xero, QuickBooks, among other financial software.
• Experience in the charitable sector would be considered an asset
• Knowledge of federal, provincial and municipal reporting requirements
• Knowledge of business process management
• Knowledge of compliance regulations and financial reporting for organizations which are registered with the CRA
• Strong understanding of CRA charity regulations, fund accounting and internal control systems
• An organized, analytical thinker with a solution-oriented mindset
• Strong written and verbal communication skills- you can translate numbers into actionable insights
• Cultural sensitivity and a genuine commitment to the values and communities Sakeenah Canada serves

Key Responsibilities

• Work with Board members and staff to further our mission and objectives, offering guidance and direction to the organization
• Engage actively in Board meetings, committee gatherings, and strategic planning sessions to provide valuable insights, innovative ideas, and diverse perspectives for decision-making
• Support fundraising initiatives and development activities by aiding in donor engagement, grant requests, and special event coordination as required
• Act as advocates for the organization, championing our mission and programs within the community while nurturing positive relationships with stakeholders
• Demonstrate financial stewardship by ensuring financial management practices, ethical behaviour, and compliance with laws and regulations
• Contribute to recruiting efforts, performance evaluations, and support for executive leadership team members by offering guidance and constructive feedback when needed
• Stay abreast of industry trends, issues, and best practices through learning opportunities to enhance growth
• Always act in the organization's interests by embodying our values of integrity, inclusivity, and transparency

Qualifications

• Demonstrated passion for our organization's mission along with a dedication to serving the community with empathy, compassion, and respect
• Possesses strong leadership skills, specifically in decision-making and problem-solving
• Showcasing integrity, ethics, and a dedication to maintaining top-notch governance and accountability standards
• Willingness to invest time and effort in carrying out Board duties by attending meetings, participating in committees, and actively participating in initiatives
• While prior experience on a non-profit organization's board or committee is preferred, it is not mandatory
• Openness to sharing knowledge, resources, and connections to aid the organization's development and long-term success
• Strong interpersonal skills and the ability to collaborate effectively with diverse stakeholders, including Board members, staff, volunteers, and external partners
• Fundraising experience and expertise, including grant writing, donor cultivation, and revenue generation strategies is an asset
• Passion for our organization's mission and a desire to make a positive impact in the community
• Previous board or committee experience in a non-profit organization is desirable but not required